World's Most Digital Country, Estonia. 99% Government Services are Online.

How did Estonia become the most digital country?

The world’s most highly developed digital society and the start-up nation of Europe is Estonia. Estonia is a name marked by the country itself due to its vast digital technology. This European country has only 1.3 million people. In this country, Most of the public services are online and signatures can be done digitally. The people in Estonia started voting online in 2005 and never turned back after that. This is the place where innovation excites you.

 

There are 25 years of digital and electronic invoicing experience in Estonia. Andrus Kaarelson, Estonia’s Country Manager explained “how Estonia adopted digitalization”.

 

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The Estonian state offers around 600 e-services to its citizens and 2,400 to businesses. The services are all secure and quickly processed. People from anywhere in the state can use these services with state-issued ID cards. The state has reduced the wastage of papers for the past 25 years and there is no need for a queue system.

 

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99% of public services in Estonia are online

Estonia’s solid digital infrastructure allows safe and human-centered e-services that make life admin tasks simple and suitable.

 

Digital ID to identify yourself online

Estonian ID card provides digital access from anywhere to all of Estonia’s safe e-services. They can sign documents, vote in elections, or acknowledge taxes in seconds with their digital ID without having to stand in a queue for hours.

 

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E-services in Estonia

• Signature on documents
• Perform bank transactions
• Check grades and school materials
• Pay for parking
• Receive medical prescriptions and health assistance
• Renew a driving licence
• Voting digitally in elections
• Buy or sell a car or real estate
• Start a business within 15 minutes

So what is next for Estonia?

Apart from buying a house online and getting married, Andrus Kaarelson, Country Manager of Estonia believes the next big step is very much required which is B2B electronic invoicing. He expects that many businesses will be familiar with e-invoicing and understand the benefits of digital business automation.

 

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