Frequenly Asked Questions

For any doubts regarding services rendered by Y-Axis on student visas, tourist visas, business visas, entrepreneur visas, permanent residency application and more, we have over frequently asked questions (FAQs) with answers on fifty different visas. We will add more in future as we keep continuously expanding our services in this particular arena.

We provide comprehensive information regarding each visa to let visa applicants make well-informed choices. These questions vary from the very basic to the intricate in order that novices or seasoned travellers alike can use it as a reference section.

If anything you wanted to about in a particular category is missing out, you can always contact us. We keep updating Y-Axis FAQs section continuously by culling information from our visa experts in different countries across the globe.

This is part of our strategy to engage with customers. To achieve this, our trained staff puts itself in customers’ shoes in order to devise these FAQs. By following these simple rules, Y-Axis FAQs gives its best shot to clear the air its customers’ have about various visa services.

FAQ: How does Y-Axis Anti Fraud Policy work for customers?

Answer: The world that we live in, being vulnerable to fraudulent activities is inevitable. Hence at Y-Axis, we always adhere to a strict Anti Fraud policy. Let’s have a look at how it works for our customers.

Payments made to Y-Axis: 

Payments are to be made directly to Y-Axis. It is your right to demand a receipt for the same. An acknowledgement of payments made is sent from our central software. If you have any concern regarding payments to Y-Axis, do send an email to accounts@y-axis.com 

Caution against payments to Y-Axis Employee: 

It is strictly cautioned that you make no payment whatsoever to any Y-Axis employee. If they offer to fabricate your profile for an additional fee, it is regarded as fraudulent service. Please inform the management so we can take suitable action against the employee.

Please note: the company is not liable if you enter into an agreement with a Y-Axis employee or have paid for any additional service.

Vendor services not encouraged:

Y-Axis does not endorse service from vendors, suggested by any Y-Axis employee. Remember, this involves the risk of fraud. We are not responsible for any vendors suggested by a Y-Axis employee and charges that you have paid to them. However, we’ll make sure that strict measures are taken against such employees.

Incorrect Information: 

Y-Axis is not liable if you have provided incorrect documents. Our employees are strictly warned against such illegal practices. If an employee goes against company policy, Y-Axis is not responsible for the same as we assume the information provided is 100% true. Submission of fraudulent documentation to a visa issuing authority will get you banned from the country for 10 years.

Jobs are never guaranteed: 

Y-Axis doesn’t guarantee any candidate a job. Neither do we charge for it. If any of our employee promises you one or offers to charge you for the same, please contact us at support@y-axis.com. 

For more information, please refer to our Anti Fraud Policy.

 

FAQ: What are the success rate and reviews rating for Y-Axis?

Answer: Y-Axis is India’s No.1 Immigration & Visa Consultant. We have more than 40 company-owned and managed offices across countries such as India, Dubai, and London. We have Partner Offices in Melbourne and New Zealand. Our 1100+ employees have served over 100,000 happy customers over the years. Over 50% of our customers are from word-of-mouth.

Y-Axis has over 15000 positive reviews across various social media platforms. On Facebook, the number of positive reviews has crossed 800 whereas, on Google+, it is nearing 9000. Barely any other company has so many verifiable reviews.

We manage the highest number of immigration cases in India. This clearly justifies the increasing number of 5-star ratings for our service on Social Media.

Our study shows that on Facebook, Y-Axis Overseas services have received more than 500 5-star ratings. On the other hand, our Somajiguda branch in Hyderabad has received nearly 3000 5-star ratings on Google+. Right below it on the chart, stands our Jubilee Hills branch in Hyderabad, possessing more than 2000 5 star ratings.

Y-Axis offers end-to-end solutions. It includes job search services allowing you to land in any country and feel our support until you settle down.

On Justdial, Y-Axis Bangalore office has crossed 250 4-star reviews while the Delhi office is nearing 200. On Sulekha, our 5-star ratings are about to cross 200. We have nearly 50 reviews on Glassdoor.

The numbers above clearly depict how clients enjoy interacting with our efficient, knowledgeable & experienced consultants across various offices. We use MPLS technology, maintaining the highest level of encryption for the submitted information. Your information is, at all times, secure with us.

Whether you are a consumer client looking for an overseas career, a corporate or a university, we can assure that you are talking to the world’s best.

FAQ: How does Y-Axis deal with fraudulent complaints?

Answer: In the ever-growing world that we live in, each one of us is one way or the other, vulnerable to fraudulent activities. However, here in Y-Axis, we make sure strict actions are taken against such doings and possess a strong Anti Fraud policy.

Payments made to Y-Axis Employee:

Payments are to be made directly to Y-Axis. In return you get a receipt and an acknowledgement sent from our central software. It is strictly cautioned that you make no payment whatsoever to any Y-Axis employee. If they offer to fabricate your profile for an additional fee, it is considered as fraudulent service. Please inform the management so we can take suitable action against the employee.

Please note: The Company is not liable if you enter into any agreement with a Y-Axis employee or have paid for any additional service.

Vendors suggested by Y-Axis staff:

Y-Axis does not endorse service from vendors, suggested by any Y-Axis employee. Remember, this involves the risk of fraud. We are not responsible for any vendors referred by a Y-Axis employee and charges that you have paid to them. However, once made aware, we’ll make sure that strict measures are taken against such employees.

Fraudulent Information:

Y-Axis is not liable if you have provided fraudulent information. Our employees are strictly warned against such illegal practices. If an employee goes against company policy, Y-Axis is not responsible for the same as we assume the information provided is 100% true. Submission of fraudulent documentation to a visa issuing authority will get you banned from the country for 10 years.

Jobs and Guarantees:

Y-Axis doesn’t guarantee any candidate a job. Neither do we charge for it. If an employee of Y-Axis promises you one or offers to charge you for the same, please contact us at support@y-axis.com.

For more information, please refer to our Anti Fraud Policy.

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