Feedback, is an opinion expressed to share an experience which might have exceeded expectation or not meet expectation in a given situation. Form and nature of feedback varies in every situation. In business and service industry feedback of consumers decides the well being of the organization. Any negative feedback should be addressed religiously in a timely manner by an organization or an individual to ensure it is fixed for good. Positive feedback is like a pat on the back and at times one has to negate days of hard work with words of praise but the outcome is fruitful.
If Y-Axis was one man’s dream, and if the pillars are the working staff, then what held us firm is the strong customer base we developed over the years. The trust we have won from our customers added more layers to our strong foundation and a positive word of mouth experience sharing gave us wings to soar high.
We did experience our share of negative feedbacks, but it was our relentless effort to address every customer feedback and our intolerance towards any form of fraudulent activity makes us keep our heads high in pride.
Work life at Y-Axis is so congenial that employee focus is always on quality service and quick turnaround. Any feedback provided will reach the top management’s notice owing to the simplicity of the organizational hierarchy. Customers are advised not to mince words about their experience, their transparency has only helped us grow.
The efforts from the research team are the fruits we reap in terms of being up to date on market changes in overseas related travel, study, migration details, etc. The customer facing team is well informed about the changes globally and no customer is misinformed on any of the queries. Manipulations of any form will not be encouraged at any cost, a reason for few disappointments, but we are glad it did not leave a dent for life.
Encouraging you to partner, promote and partake in a history that Y-Axis is creating for a hassle free procedure aiding the world to triumph in all accomplishments stationed overseas. Share your likes and dislikes as we wish to give the best and weed out the unnecessary.
We trust you believe in change, we are the change, your feedback helps us shape up to be the best. We recommend you write a feedback to us on your experience with Y-Axis.