Dear Arshia,
Greetings of the day!
I hope this email finds you in good health.
Please accept my apologies for being so late in getting back to you.
I am pretty sure, you can understand how difficult it is to settle down in all the spheres of life, in a New country.
Well, this email comes especially to thank you and your Y-Axis office team for helping me with my UK Tier-5 visa and also helping with the dependant family Visa for my Wife and Son, Ojus.
I should honestly put this in words, right from day one, I saw you and your office team very serious about your job / assignments. The professionalism you demonstrated in terms of client handling, time management, competence in work was phenomenal.
I would particularly appreciate your patience, be it listening to all our queries or handling of our anxieties about the Visa and responding very promptly. I must say you are competent, effective, prompt, humble and sincere in your work. I also appreciated where ever indicated you appropriately took help of your seniors / Managers and saw to it that the work was done in time and done well. I would be more than happy to recommend you to your seniors and Managers for a work well done.
I would once again like to thank you, Netra Mirpuri Madam from Pune office, Zaffar and all your team members for getting my UK Visa done with so much ease.
I sincerely wish you good luck in your future career and life.
Kind regards.
Dr D. S. Bhamare.