Indians living abroad keen to use RTI, but the government isn’t making it easier

A couple of activists have spearheaded a campaign to make it more convenient for Indians living abroad to use the RTI Act. One of the issues is providing an online facility to make relevant payments on RTI applications. But their efforts have met with indifference by the government

Thousands of Indians reside in other countries where they are employed, engaged in business, or for studies. Many more travel to other countries for shorter periods as visitors. Despite the distance, they stay connected not only with their families back home, but with the issues in India. Many of them have a desire to actively participate in India's governance.

Ever since the implementation of the Right to Information (RTI) Act in 2005, their hopes to access information and keep a tab on governance had brightened. But six years down the line, they are still pleading with the Indian government to make the payment of fees applicable under the RTI Act, payable online, from the country where they reside and in the relevant currency. For this, they are seeking the purchase of postal order online, which is the most popular mode of payment under the RTI Act, towards payment of fees. This would facilitate sending their RTI application directly to the Public Information Officer (PIO) of any government department in India.

There is a flicker of hope. According to a document procured by Commodore (retd) Lokesh Batra, the Department of Posts has written to the Reserve Bank of India (RBI) on 4 February 2011, stating that, "The Department of Posts has developed a portal called 'e-portal' office. We have received a reference from the secretary, Department of Personnel and Training, requesting to include a provision for the purchase of Indian postal orders by Indian citizens living abroad, to enable them to seek information under the RTI Act, 2005. The challenge faced by the Indian citizens is in remitting the prescribed fee for seeking information as per the specified mode of the Act. The post office can provide a solution to this challenge, since the Indian postal order is one of the most prescribed mode of payment under the RTI Act. To put a system in place to facilitate this, we would require clearance to accept credit card/debit card for online payment from abroad through e-portal.''

Further, RTI documents reveal that the Department of Posts has also written to the RBI on 15 March 2011 stating that Axis Bank has been accepted as the "payment gateway provider'' for such online payments.

However, the RBI in its reply on 15 June 2011 to Cmde Batra's RTI query on the status of letters from the Department of Posts, has said, quite ridiculously, "The RBI has not taken a final decision on the request of the Department of Posts. As such this information cannot be given as per Section 8 of the RTI Act.''

Cmde Batra, who resides in Noida, has filed 50 RTI applications since 2008, seeking information on action taken by different government departments, whether it is the Ministry of Finance, the Department of Personnel and Training (which implements the RTI Act), the Department of Posts (which can make e- payment possible), the National Advisory Council (NAC) and the Prime Minister's Office (PMO).

Indians living in the United States have taken up the RTI campaign since 2007. Vishal Kudchadkar, member of the Association for India's Development (AID), which has undertaken a crusade against corruption and is working on various developmental issues, says, "Even after six years, Indian citizens living abroad are unable to access information, as per their right, in the absence of procedures/rules to be framed by the government for payment of RTI fees in foreign currency from abroad. Each time I have to depend on my friends in India to pay fees for my RTI applications and appeals.''

Mr Kudchadkar, who is based in Los Angeles, has invoked the RTI Act on several issues. One of these was to the Maharashtra home ministry seeking information on the establishment of Police Personnel Board, Police Grievance Authority and State Security Board, post 9/11 Mumbai terror attack. He has also filed RTI applications on the Bhopal gas tragedy, the civil strife in Nandigram and similar SEZ issues.

Cmde Batra, who is steering the campaign for Indians abroad, plunged into the matter during a visit to the US in 2008. The date for his appeal before the Information Commission in Delhi was fixed while he was abroad, and then chief information commissioner, Dr Wajahat Habibullah, allowed the hearing through audio-conferencing. However, when he began to ask about regular RTI applications filed from the US, he found that Indians there faced many hurdles.

The Indian embassy in Washington put its hands up, saying that it could only accept RTI applications pertaining to queries related to its office, or at the most those related to the Ministry of External Affairs. The Indians tried to impress upon the embassy that under Section 6(3) it is the duty of the PIO to forward applications not relevant to him, to the concerned departments. But the embassy refused to take responsibility.

Cmde Batra says, "The denial of the use of the RTI Act applies to all Indian citizens living abroad, including those who may be abroad for short visits, for education and for jobs or business, even officials posted in Indian missions or on deputation to international bodies, and so on.''

So, he addressed RTI queries to various ministries concerned with this issue, like the Ministry of Overseas Indian Affairs (MOIA), Ministry of External Affairs (MEA), Department of Personnel and Training (DoPT) the PMO and the NAC, as to what action had been taken to facilitate Indians abroad to use the RTI Act and to make it easy for them to pay the fees online, but there was no reply. Com Batra also sought to know the status of the petition sent by Indians living abroad and wrote to prime minister Manmohan Singh to intervene in the issue.

Cmde Batra then filed a complaint with the Central Information Commission (CIC) in April 2009 against the ministries for not providing him the required information. Information commissioner Annapurna Dixit gave an order on 16 April 2010 asking the Department of Personnel and Training to "formulate" a system to "facilitate accessibility of the Act by Indians abroad".

Simultaneously, Indians abroad launched an online global campaign in April 2010 addressing an "Appeal to Prime Minister Manmohan Singh" to "intervene to speedily resolve the problem". The petition carried signatures of 316 Indians residing in Australia, Burundi, Canada, Dubai, Ethiopia, France, Germany, Holland, Japan, Kuwait, Maldives, New Zealand, Singapore, South Korea, Sweden, Switzerland, South Africa, UAE, the UK and the US.

On 17 May 2010, a delegation of US-based Indian activists submitted the petition to the prime minister through the nominated representative of Meera Shankar, then Indian ambassador in Washington, requesting him to forward the submission to the prime minister.

The petition said: "Our suggestion is that just as the government has facilitated APIOs by the postal department in India for all public authorities, along similar lines, the government should facilitate an APIO in each Indian Mission/Post in local embassies and charge fees equivalent to rupees.

"Alternatively, we suggest that arrangements may be made by the MEA, the administrative ministry for Indians abroad, for missions to accept RTI fees in foreign currency from applicants filing RTI to central public authorities, using the same procedure as they are hitherto doing for RTI applications concerning their own ministry. The mission's role would be to accept the fee along with a copy of passport to verify citizenship and issue a receipt/E-receipt to the applicant for the fee. Thereafter, either the mission or the RTI applicant can forward the application to the concerned central public authority (PA) online… Any additional costs for providing the information can be remitted to the mission in the same way and the receipt/E-receipt given by the mission can serve as proof of payment.''

The Prime Minister's Office has been silent on the issue.

Cmde Batra though has not given up. He feels victory is round the corner. "I am going to file an appeal against the reply of the Public Information Officer of the Reserve Bank of India which says that it comes under Section 8 of the RTI Act, meaning information cannot be disclosed. I would also be conducting inspection of files in the Ministry of Finance department," he says.

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